@article{oai:rikkyo.repo.nii.ac.jp:00002319,
 author = {有馬, 賢治 and Arima, Kenji},
 issue = {2},
 journal = {立教經濟學研究},
 month = {},
 note = {P(論文)},
 pages = {17--38},
 title = {消費者のサービス認識 : 知覚と評価方法に関する一試論},
 volume = {47},
 year = {1993}
}